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Terms of Service

Terms and conditions for using our legal services

Last Updated: December 15, 2024

Table of Contents

  • 1. Acceptance of Terms
  • 2. Description of Services
  • 3. Attorney-Client Relationship
  • 4. Client Responsibilities
  • 5. Fees and Payment
  • 6. Confidentiality
  • 7. Website Use
  • 8. Intellectual Property
  • 9. Limitation of Liability
  • 10. Termination
  • 11. Governing Law
  • 12. Changes to Terms
  • 13. Contact Information

1. Acceptance of Terms

By accessing or using the Master Transform website ("Website") or engaging our legal services ("Services"), you ("Client" or "you") agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and Master Transform Legal Services ("Master Transform," "we," "our," or "us").

If you do not agree to these Terms, you must not use our Website or Services. Your continued use of our Website or Services following any changes to these Terms constitutes acceptance of those changes.

These Terms apply to all users of our Website and clients of our Services, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.

2. Description of Services

2.1 Legal Services

Master Transform provides online legal transaction support services, including but not limited to:

  • Legal consultation and advice
  • Document review and preparation
  • Contract management and negotiation support
  • Compliance guidance and monitoring
  • Legal research and analysis
  • Transaction support and coordination

2.2 Scope of Services

Our Services are limited to Canadian law and are provided by qualified legal professionals licensed to practice in Canadian jurisdictions. We do not provide legal advice regarding foreign law unless specifically agreed upon in writing.

2.3 Service Limitations

Our Services do not include:

  • Court representation in litigation matters (unless specifically retained)
  • Emergency legal services outside business hours (unless pre-arranged)
  • Legal advice regarding criminal law matters
  • Services requiring physical presence unless specifically arranged

3. Attorney-Client Relationship

3.1 Formation of Relationship

An attorney-client relationship is formed only when:

  • You have executed a written retainer agreement with Master Transform
  • We have confirmed our acceptance of your matter in writing
  • You have paid any required retainer or initial fees
  • We have conducted any necessary conflict checks

3.2 No Relationship from Website Use

Merely visiting our Website, reading our content, or submitting inquiries does not create an attorney-client relationship. Information provided through our Website is for general informational purposes only and does not constitute legal advice.

3.3 Conflict of Interest

We maintain strict conflict checking procedures. We may decline representation if a conflict of interest exists or if accepting your matter would be inappropriate for any reason.

4. Client Responsibilities

4.1 Truthful Information

You must provide complete, accurate, and truthful information regarding your legal matter. You must promptly inform us of any changes in circumstances that may affect your matter.

4.2 Cooperation

You agree to:

  • Cooperate fully in the provision of legal services
  • Respond promptly to our communications and requests
  • Provide necessary documents and information in a timely manner
  • Follow our advice and instructions regarding your legal matter
  • Maintain confidentiality regarding our legal strategies and advice

4.3 Payment Obligations

You are responsible for paying all fees and expenses as outlined in your retainer agreement and these Terms.

4.4 Communication

You must maintain current contact information and respond to our communications within reasonable timeframes.

5. Fees and Payment

5.1 Fee Structure

Our fees are based on various factors including:

  • Time and labor required
  • Complexity and novelty of legal issues
  • Skills required and results obtained
  • Customary charges for similar services

5.2 Payment Terms

Unless otherwise agreed in writing:

  • Retainers are due before commencement of work
  • Invoices are payable within 30 days of issuance
  • Interest may be charged on overdue accounts
  • We may suspend services for non-payment

5.3 Expenses

You are responsible for all reasonable expenses incurred in connection with your matter, including court filing fees, process service, expert witness fees, and travel expenses.

5.4 Fee Disputes

Fee disputes should be raised promptly. We will work to resolve any billing concerns in good faith.

6. Confidentiality

6.1 Solicitor-Client Privilege

All communications between you and Master Transform are protected by solicitor-client privilege and will be kept strictly confidential, subject to limited exceptions required by law.

6.2 Information Security

We maintain comprehensive security measures to protect your confidential information, including encryption, access controls, and secure communication channels.

6.3 Third Party Disclosure

We will not disclose your confidential information to third parties except:

  • With your express written consent
  • As required by law or court order
  • To prevent serious bodily harm or death
  • To collect unpaid fees (limited disclosure only)

7. Website Use

7.1 Permitted Use

You may use our Website for lawful purposes only. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful or malicious code
  • Attempt to gain unauthorized access to our systems
  • Use automated systems to access our Website

7.2 User Content

Any information you submit through our Website may be used to provide services and improve our offerings. You retain ownership of your content but grant us a license to use it for business purposes.

7.3 Website Availability

We strive to maintain Website availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue Website features at any time.

8. Intellectual Property

8.1 Our Content

All content on our Website, including text, graphics, logos, and software, is owned by Master Transform or our licensors and is protected by intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Website for its intended purposes.

8.3 Work Product

Legal documents and work product created specifically for your matter belong to you, subject to our right to retain copies for our records and professional obligations.

9. Limitation of Liability

9.1 Professional Standards

Our liability is limited to damages arising from our failure to meet professional standards of care applicable to legal services in Canada.

9.2 Website Disclaimer

Our Website and general information are provided "as is" without warranties. We are not liable for decisions made based on general information from our Website.

9.3 Maximum Liability

Except for professional negligence in providing legal services, our total liability is limited to the fees paid for the specific matter giving rise to the claim.

9.4 Third Party Actions

We are not responsible for actions of third parties, including courts, government agencies, or opposing parties.

10. Termination

10.1 Client Termination

You may terminate our representation at any time by providing written notice. You remain responsible for fees and expenses incurred prior to termination.

10.2 Our Termination

We may terminate representation in accordance with professional conduct rules, including:

  • Non-payment of fees
  • Client misconduct or failure to cooperate
  • Conflict of interest
  • Completion of the matter

10.3 Post-Termination

Following termination, we will:

  • Return your files and documents
  • Provide a final accounting
  • Cooperate in the transition to new counsel
  • Maintain confidentiality obligations

11. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes will be resolved in the courts of Ontario.

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

12. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated to existing clients, and continued use of our services constitutes acceptance of updated Terms.

Current clients will be notified of material changes that affect existing matters.

13. Contact Information

Questions about these Terms should be directed to:

Master Transform Legal Services
1200 Bay Street, Suite 800
Toronto, ON M5R 2A5
Canada

Email: [email protected]
Phone: +1 (416) 555-0123
Business Hours: Monday - Friday, 8:00 AM - 6:00 PM EST

By using our Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Master Transform Logo Master Transform

Professional online legal transaction support services across Canada.

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